At Cejay Engineering we strive to provide superior customer service and quality for our customers. We realize that online or catalog purchases are not always what you expect when you receive them. We will accept returns for up to 15 days from the date of original purchase date listed on your invoice. Returned products must include the original packaging, plus any accessories or extras that may have been included with the product, and be in unused condition. Any products returned with signs of wear, damage or missing accessories, while in possession of the customer, will prohibit your return. To request a return, please complete a Product Return Request at our website located at www.cejayengineering.com. If you are having trouble completing a Product Return Request, please contact us from anywhere in the continental United States at (888) 584-3060. International callers please use (239) 349-2336. Cejay Engineering, LLC, at its election, will charge a 20% restocking fee for retail sales. Dealer sales are final.
You must request a Return Material Authorization (RMA) number from us before you can return a product.